We work hard to live up to the trust consumers put on our brands. We know no compromise when it comes to product quality and excellence of performance. We conduct extensive market research to find out your aspirations and bring you the tea and coffee you've always wanted. As part of our on-going commitment to communication with our consumers, we have opened a toll-free tea hotline and Lisma-line. It is crucially important for us to know your opinion. We do appreciate your every call or posting.